Frequently asked questions
Video calling is quite simple: you press the button and there it is, the video connection! But to be able to make it this simple, both therapist and patient...
Wed, 18 Mar, 2020 at 3:03 PM
It may be the case that a therapist can no longer guide his or her clients. The clients must then be unlinked from the therapist and linked to another the...
Fri, 14 Feb, 2020 at 10:44 AM
If a professional has problems logging in, there may be several causes. You can do this: Verify that his/her account was created with the co...
Fri, 14 Feb, 2020 at 10:44 AM
It is not possible to remove a module or other tools as a whole. However, it is possible to make adjustments in the modules so that it becomes clear to the ...
Fri, 14 Feb, 2020 at 10:44 AM
Minddistrict has no printing function within the platform. Modules, diaries, and other tools can be printed from the browser. It varies from br...
Fri, 14 Feb, 2020 at 10:44 AM
It is a requirement that a Minddistrict account is associated with a valid email address. All emails from the Minddistrict platform are sent to this email ...
Fri, 14 Feb, 2020 at 10:45 AM
Diaries have notifications in the form of push messages. These push notifications are inly visible if the client uses the Minddistrict app. ...
Fri, 14 Feb, 2020 at 10:45 AM